6. Something went wrong with the calibration


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by | Feb 15, 2019 | It's Not Working

If for some reason you ran into an error during calibration, it is likely because of instability in humidity and/or temperature. Make sure of the following:   Your calibration kit is properly sealed for all 24 hrs. Your Boveda pack is not hard and dried out. Your...

6. Using the Safe and Sound app with multiple phones


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by | Feb 15, 2019 | Tips Tricks and More

To use a sensor with multiple phones or tablets, simply login to your same Safe & Sound Smart Sensor account with a compatible device. You do not need to re-link your sensor. The sensor will automatically connect to any of your devices when in Bluetooth range and...

1. What is relative humidity?


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by | Feb 15, 2019 | What Does My Data Mean?

Simply stated, Relative Humidity (RH) is the amount of water vapor present in the air expressed as a percentage of the amount of water vapor needed to saturate the air at the same temperature.   It is a way of converting the actual amount of moisture in the air...

7. How do I contact support?


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by | Feb 14, 2019 | It's Not Working

Contacting Support for the Safe & Sound Smart Sensor:   The quickest way to contact support for the Safe & Sound Smart Sensor is through the App. Simply go to the My Valuables screen, then to the User menu and select App Support. You can now type in your...

7. How Accurate is my sensor?


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by | Feb 14, 2019 | Tips Tricks and More

Sensors are accurate to:   Humidity: ±4%RH Temperature: ±0.5°C Impact: 56 mg Dust and particles that accumulate on the sensor can also affect the accuracy so do take care in keeping the sensor in a relatively dust-free...