3. How can I add a second sensor?


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by | Feb 18, 2019 | Tips Tricks and More

To add additional sensors, simply press the + button in the upper right-hand corner from the My Valuables screen and follow the same process as linking your first sensor.   For more detailed instructions refer to Getting Started, Section 2, Linking your first...

4. Why is my sensor’s data missing?


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by | Feb 17, 2019 | It's Not Working

Sensor data in the Safe & Sound Smart Sensor App may be missing for the following reasons:   The device is currently not connected to the sensor. Once you enter back into Bluetooth range of the sensor, the data will upload to your device. If you do not have...

4. How do I change temperature units?


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by | Feb 17, 2019 | Tips Tricks and More

1) From the My Valuables screen, tap icon in the upper left-hand corner to open the User menu.   2) Toggle the “Units” setting to the desired value....

5. Linking a sensor has failed


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by | Feb 16, 2019 | It's Not Working

If you are trying to link a new sensor to your account and it keeps failing, it is typically caused by one of the following reasons:   A poor or dropped internet connection. Your device must be connected to the internet throughout the linking process. Afterward,...

5. Remotely monitoring my valuables


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by | Feb 16, 2019 | Tips Tricks and More

You can remotely monitor your valuables 24/7, regardless of where you are, by using a second device.   Connect a compatible tablet or spare phone to the internet, using either Wi-Fi or Cellular. Turn Bluetooth ON (for Android devices also make sure Location...