3. Humidity and Temperature icons have disappeared
Is your sensor’s name displaying but not the humidity & temperature icons in the My Valuables list?
If so, this means your sensor has been unlinked. A sensor can currently only be linked to a single user’s account. Refer to “Using the Safe & Sound Smart Sensor App with multiple phones” section.
To re-link your sensor, simply go to that sensor’s Settings page and scroll down to select “Delete” and then re-link the sensor following the on-screen prompts.